Orders and Shipping

Order Processing Times

At WiWU, we process orders from Sunday to Friday before 6:00 PM so they can be collected by our courier at the end of the day.

Orders placed outside these processing hours will be dispatched on the next business day.

We do not process orders on Saturdays.

Shipping to Mainland Spain and Portugal

We ship to mainland Spain and Portugal with Correos Express and GLS, with 24-hour delivery.

• Shipping costs:

  • Free for orders over €200 (excluding taxes).

  • Orders under: shipping cost calculated automatically.

Shipping to Ceuta and Melilla

Orders are shipped to:

• Melilla: via Transportes Cabrero (Málaga).

• Ceuta: via Cabas Transitarios (Algeciras).

WiWU covers shipping to the freight forwarder. The customer is responsible for paying the sea freight and customs clearance charges upon delivery.

If you wish to use a different freight forwarder, please provide us with their details.

Shipping to the Balearic Islands

Shipments are made with Mosca, with delivery in 2 to 3 business days.

• Shipping costs:

  • Free for orders over €500 (excluding taxes).

  • Orders under: shipping cost calculated automatically.

Shipping to the Canary Islands

Shipments are made with Mosca, with delivery in 7 to 10 business days.

• Shipping costs:

  • Free for orders over €800 (excluding taxes).

  • Orders unde: shipping cost calculated automatically.

International Shipping

Shipments are made with UPS, with delivery in 1 to 2 weeks.

Standard shipping: €30.

Orders over €500: €60 shipping (shipped in 2 packages).

Orders over €1,000: €90 shipping (shipped in 3 packages).

*Shipping costs may vary depending on the destination. If an additional shipping charge is required, we will contact you for approval before dispatching your order.

All our shipping services include parcel tracking and delivery notifications via email and SMS.